[BBLISA] cloud alerting services and/or sms modem?

Rick Pike rick at pikesys.com
Tue Aug 2 14:24:07 EDT 2016


Has anyone tried OnPage (http://onpage.com/) ?
Our manager thought it sounded interesting.

On Mon, Aug 1, 2016 at 6:17 PM, Rob Taylor <rgt at wi.mit.edu> wrote:

> Hey guys. Thanks for all the replies. I appreciate it. For the people out
> there that have used/recommended an SMS modem
> do you have a make/model that you could recommend? I have seen that there
> are some that are lan based vs serial based, which could be useful for
> multiple systems being
> able to use it. (Although I could probably hang a serial based one off a
> terminal server and make use of it that way).
> Let me know which models you have used. Also, are there cmda vs gsm ones?
> And, what carrier plan do you get for the sms modem, since it will only
> ever text?
>
> Thanks.
>
>
> rgt
>
> Whitehead Network/System Administrator
>
> ----- On Jul 29, 2016, at 5:30 PM, Rob Taylor(Whitehead) rgt at wi.mit.edu
> wrote:
>
> > Hi Guys. Where I work we have been using nagios for fault monitoring and
> having
> > it send alerts to our cell phones via the carriers email-to-text
> gateways.
> > We have been having some reliability issues with some carriers, where
> people
> > haven't been getting our alerts, although the mail gateway accepted the
> > message.
> > So, I'm looking at the possibility of making use of an external service,
> such as
> > opsgenie for alerting, or trying to send alerts via sms modem.
> > Does anyone out there in bblisa land have any experience with either? It
> appears
> > that opsgenie has some acknowledgement and escalation as part of the
> alerting,
> > so
> > if the on-call person doesn't get/respond to the page, it can alert the
> next
> > person in line, and can integrate with other services like slack.
> >
> > Let me know what you think, good or bad? I realize that our internet
> connection
> > needs to be up for opsgenie to work(which is why I thought of an sms
> modem as
> > another option), but we monitor external connectivity via another cloud
> > service, so if internet access goes down, we would get alerted on that
> as well.
> > I just need to make sure not all the cloud alerting providers are
> running in the
> > same AWS AZ, etc.. :-)
> >
> > Thanks,
> >
> > rgt
> >
> > Whitehead Network/System Administrator
>
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