[BBLISA] asset+ticket systems: RT,...?,...?

Edward Ned Harvey bblisa4 at nedharvey.com
Wed Dec 29 08:31:34 EST 2010


> From: bblisa-bounces at bblisa.org [mailto:bblisa-bounces at bblisa.org] On
> Behalf Of Doug Mildram
> 
> Hi !  I need to look at a replacement for my workplace Asset (Lab equip)
and
> Ticketing system,
> with the need for multi-site/locations (e.g.  teamA get emails/tickets for
> locationA )

I'm not sure precisely which one(s) meet your requirements, as I haven't yet
cared about multi-site...  But I'll drop the names of products I've used.

Jira would be my top choice generally.
Trac and RT would be tied for 2nd place.
Bugzilla and gnats would be my last choice, only if some team specifically
required them by name.



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