<div dir="ltr"><span id="docs-internal-guid-5f84594a-6445-45ec-9eaa-0251732ab8e8"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">To apply for this position please send your resume to </span><a href="mailto:jobs@tivli.com" style="text-decoration:none"><span style="font-size:13px;font-family:Arial;background-color:transparent;font-style:italic;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">jobs@tivli.com</span></a><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> with the subject line “Director of Operations”.</span><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;font-style:italic;vertical-align:baseline;white-space:pre-wrap"></span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;line-height:14px;white-space:pre-wrap"><font color="#000000" face="Arial">Tivli (<a href="http://www.tivli.com/what-we-do">http://www.tivli.com/what-we-do</a>) is an IP-based television service that delivers live streaming access of major broadcast and cable channels to university students. This means national and local programming, news, sports, movies, dramas, sitcoms, live events and more, all on the computer. Students can use Tivli to watch TV on their own terms – on laptops and other devices, anywhere on campus.</font></span><span style="line-height:1.15;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">
</span></p><div><br></div><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Director of Operations</span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Overview</span></p><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">The Director of Operations will lead network operations and project planning for deployment of systems to new university customers.</span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">As a member of the team, this person will be the face of our deployment and network operations. He/she will support the engineering organization by drawing upon past experiences to inform engineering decisions that affect network operations, service maintenance and the deployment process. Candidates must demonstrate project management skills, executive communications skills, attention to detail, and an ability to juggle multiple competing priorities between our customers, sales, engineering, and marketing.</span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Candidates should either be familiar with, or able to build a technical proficiency in, working with IPTV technologies and cable/satellite broadcast equipment. The position will manage a 24/7 operation of remotely-managed IPTV deployments operating across the United States. This person will work closely with senior management and the engineering organization, and report to the CTO.</span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Basic Qualifications</span></p>
<ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Bachelor’s degree in Computer Science, Engineering, or related discipline.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">4+ years experience working in IT with progressive experience in IT operations across multiple locations.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">2+ years of leading infrastructure projects, including data-center operations.</span></p></li></ul><br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Desired Qualifications</span></p><ul style="margin-top:0pt;margin-bottom:0pt">
<li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Strong working knowledge of Linux, advanced networking and network security principles.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Able to interact with senior leaders and adapt their style as needed for technical or nontechnical audiences.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Strong interpersonal skills, cultural sensitivity and an ability to build effective relationships with internal business partners and external vendors.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Resourceful and creative when required. Is able and willing to get their hands dirty when needed.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Familiarity with cable/satellite broadcast equipment or the ability to build strong technical proficiency in working with this equipment.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Operations management background focused on design and deployment of support processes, taking opportunities to automate wherever possible. Able to readily diagnose system deficiencies and design and implement effective solutions to complex technical problems.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">A motivating leader capable of instilling excitement and inspiring others in and outside of his/her immediate team.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Ability to set clear and deliverable goals. Demonstrates tenacity and is commited to deliver and be accountable for results.</span></p>
</li></ul><br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Bonus Qualifications</span></p><ul style="margin-top:0pt;margin-bottom:0pt">
<li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Experience managing Content Distribution Networks.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Experience working in higher education.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Experience working for TV and media companies.</span></p></li>
</ul><br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Responsibilities</span></p><br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap"></span><ul style="margin-top:0pt;margin-bottom:0pt">
<li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Work with the sales team and networking administrators at customer sites to initiate project planning for new deployments.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Optimize service availability and performance 24/7/365 across multiple remote deployed sites.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Standardize practices, procedures and policies for launching and operating deployed sites.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Provide senior management with updates on operational metrics and progress related to major incidents and projects.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Incident management and reporting: Manage incidents to ensure rapid closure, while treating that organizational learning experience as an opportunity to avoid repeat failures.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Process development: Drive and implement processes and procedures that streamline our operations.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline">
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">New products and services: Ensure smooth transition of new products and services from Engineering to Operations through standardized process and procedures.</span></p>
</li><li dir="ltr" style="list-style-type:disc;font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline"><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Travel: Initially, travel will be heavy as the candidate will need to be on site for every university deployment. Travel can be as low as once or twice a month or as frequent as once a week. Longer term, we expect to contract out deployment visits, which the candidate will be responsible for managing.</span></p>
</li></ul><br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Projected Start Date</span><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">: September/October 2013</span></p>
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Status</span><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">: Full time</span></p>
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:bold;vertical-align:baseline;white-space:pre-wrap">Location</span><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">: Cambridge/Boston</span></p>
<br><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">To apply for this position please send your resume to </span><a href="mailto:jobs@tivli.com" style="text-decoration:none"><span style="font-size:13px;font-family:Arial;background-color:transparent;font-style:italic;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">jobs@tivli.com</span></a><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> with the subject line “Director of Operations”.</span><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span></p>
<div><span style="font-size:13px;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"><br></span></div></span></div>