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<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Job
Functions:<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">1.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Ensure maximum uptime of
the Hosted environments, including production, staging, testing, authoring and
the development environments.<SPAN style="mso-spacerun: yes"> </SPAN>This
includes, but is not limited to ensuring the HW is configured properly; is
secure; is networked properly; is backed up per company standards; is monitored
accordingly; is tested to ensure operability; and is built to company
standards.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">2.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Perform detailed and
automated monitoring of all the environments to ensure that he/she is
immediately aware if any issues arise.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">3.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Ensure that the systems
are configured properly, is built in the most secure manner, and with
scalability and operability in mind.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">4.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Be part of an on-call
rotation schedule that includes carrying a pager/email device 24/7. The engineer
is required to respond to all alerts immediately and to inform management of the
issues, the work being performed to remedy the problem, and the ETC for
resolution of the issue.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">5.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Monitor, analyze, and
report performance statistics for the web hosting environments. Troubleshoot
hosting environment failures and manage / assist in the development of solutions
to these problems.<SPAN style="mso-spacerun: yes"> </SPAN>This includes
not only overall environment / platform problems, but will also include those
problems affecting individual client accounts (i.e. data integrity, reporting,
security, etc.).<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">6.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Design and oversee reports
for management and clients for both individual and summarized usage of various
elements for all the hosted environments.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">7.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Monitor security access
for web hosting systems, review change requests for proper approvals and issue
ID's and function access changes.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">8.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Work with the Operations
staff to analyze ongoing operations issues.<SPAN
style="mso-spacerun: yes"> </SPAN>Where relevant, propose / design
improvements to operational processes.<SPAN style="mso-spacerun: yes">
</SPAN>Review system logs daily, report and research warnings and errors.<SPAN
style="mso-spacerun: yes"> </SPAN>Review operations logs for backup
completions and report any discrepancies.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">9.<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Ensure that all necessary
quality assurance checks are being performed on all modifications being moved
into the production e-Learning / web hosting environments per established
standards and procedures.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">10.<SPAN
style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Mentor and train Systems
Specialists in all areas of IT expertise.<SPAN style="mso-spacerun: yes">
</SPAN>Take the lead on troubleshooting all issues that may arise by offering
meaningful solutions and implementation strategies.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">11.<SPAN
style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Analyze the web hosting
environment averages and peak workloads / throughput compared to existing
capacities and plan required accommodations to address environmental
growth.<SPAN style="mso-spacerun: yes"> </SPAN>Take necessary corrective
actions (both scheduled and unscheduled) to proactively address potential
problems before they become operational / environmental problems.<SPAN
style="mso-spacerun: yes"> </SPAN>Notify Manager of projected needs and
actions taken. <o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">12.<SPAN
style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Participate in review of
software packages and utilities for the Internet
environment.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">13.<SPAN
style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Plan
implementation/migration of new software and application developments across the
development and staging environments and prepare back out plans on all platforms
to be updated.<SPAN style="mso-spacerun: yes"> </SPAN>Verify results with
appropriate parties and schedule production
implementation.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt 0.25in; TEXT-INDENT: -0.25in; tab-stops: list .25in; mso-layout-grid-align: none; mso-list: l0 level1 lfo1"><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: Arial; mso-bidi-font-size: 9.5pt"><SPAN
style="mso-list: Ignore">14.<SPAN
style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Keep up to date with
developments in the e-Learning / web-based information technology field through
educational and other information resources and make management aware of
possible applications for this new technology in the Skillsoft business
environment.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"><o:p> </o:p></SPAN></B></P>
<H1
style="MARGIN: 0in 0in 0pt; mso-hyphenate: auto; tab-stops: .5in; mso-layout-grid-align: none"><U><SPAN
style="LETTER-SPACING: 0pt; mso-bidi-font-family: Arial; mso-bidi-font-weight: bold; mso-bidi-font-size: 9.5pt"><FONT
size=2>Job Qualification Requirements<o:p></o:p></FONT></SPAN></U></H1>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Knowledge:<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">In-depth knowledge of Solaris, Linux, Apache and SAN
</SPAN><SPAN
style="FONT-FAMILY: Arial; mso-fareast-font-family: 'Arial Unicode MS'"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">5 yrs professional systems maintenance experience in
a Unix data center environment <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Strong experience with system management tools,
logical file systems, and client/server environments. <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">In-depth hardware configuration knowledge
<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Shell programming expertise <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Network experience <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Strong troubleshooting skills <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Demonstrated initiative, customer orientation and
teamwork competencies <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Ability to communicate technical issues with
non-technical people <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial">Knowledge of TRU64, VMS, Oracle, RMAN, Veritas
NetBackup, Nagios <o:p></o:p></SPAN></P>
<P class=MsoHeader style="MARGIN: 0in 0in 0pt; tab-stops: .5in"><SPAN
style="FONT-FAMILY: Arial">EMC DMX technology<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Experience:<o:p></o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">At least 5 years
experience in systems, TCP/IP, networking, security implementations and
integration is required.<SPAN style="mso-spacerun: yes"> </SPAN>Disaster
recovery, SAN, and </SPAN><?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" /><st1:place><st1:PlaceName><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Data</SPAN></st1:PlaceName><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">
</SPAN><st1:PlaceType><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Center</SPAN></st1:PlaceType></st1:place><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"> experience a
plus.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Types of Machines, Tools,
Equipment, and Software used:<o:p></o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Hands-on experience
working with all versions of Windows, UNIX, and Linux Server operating systems:
Intel-based personal computers, servers and peripheral devices, modems,
local/remote controllers, front-end processors, protocol converters, protocol
analyzers, networking equipment, firewalls, cabling, and other related
equipment.<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Productivity tools: Visio,
MS Office suite (Access, Excel, Word, PowerPoint).<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt"><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">Other</SPAN></B><SPAN
style="FONT-FAMILY: Arial; mso-bidi-font-size: 9.5pt">:<o:p></o:p></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-layout-grid-align: none"><SPAN
style="FONT-FAMILY: Arial">Must be able to work as a member of a team and with
minimal supervision.<SPAN style="mso-spacerun: yes"> </SPAN>Must be able
to manage time effectively including multi-tasking activities.<SPAN
style="mso-spacerun: yes"> </SPAN>Some travel, including International,
may be required.<SPAN style="mso-spacerun: yes"> </SPAN>Must be available
for intermittent work during non-business hours and days. On-call
responsibilities are a requirement.<SPAN style="mso-spacerun: yes">
</SPAN>Incumbent should have effective written and oral communications skills
and have the ability to effectively communicate with all levels of the team and
other group members.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-FAMILY: Arial"><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT
face="Times New Roman"> </FONT></o:p></P></FONT></DIV>
<DIV><FONT face=Arial size=2>Rick Wise<BR>Cornerstone IT llc<BR>125 Main Street
Suite E-1<BR>Stoneham, MA 02180<BR>781.304.4402</FONT></DIV></BODY></HTML>